Help

Data controller: JOKOSARE SL (CIF: B20711685). Location: Santiago 35, bajo izda. 20304, Irun (Gipuzkoa). Email adress: contacto@ludoteka.com.

Purpose: To address, manage, and resolve the inquiries, incidents, or support requests you submit through this form. Your data will be retained for as long as necessary to resolve your request and comply with legal obligations.

Legitimation (Legal basis):

• If you are a registered user, the basis is the execution of the contractual relationship to provide you with the support service for your account.
• If you are not registered, we process your data based on your consent when you voluntarily click the button SEND.

Recipients: Data will not be transferred to third parties, except where legally required.

Rights: You have the right to access, rectify, erase, object to, restrict the processing of, and port your data, as well as to withdraw your consent at any time. You can exercise these rights by sending an email to contacto@ludoteka.com or by mail to the address of the Data Controller. You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) if you believe your rights have been violated.

By clicking the SUBMIT button, you confirm that you have read and understand the information regarding the processing of your data. You can view the full details of our policy at the following link: Privacy Policy.