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Report incidents, questions, or suggestions related to Ludoteka APP

We try to answer the messages in the following days after receiving. We do not answer in the following cases: if the answer is already in the help section or FAQ; if the question has been already replied previously; if the message just gives an opinion.

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Legal infomation about data protection

According to current regulations on Personal Data Protection, we inform you that your data will be incorporated into the process system owned by JOKOSARE SL, with CIF B20711685 and registered office at Santiago 35, local bajo izquierda. 20304, IRUN (GIPUZKOA), in order to answer your questions. In compliance with current regulations, JOKOSARE SL informs that the data will be kept for the period strictly necessary to comply with the aforementioned precepts.

If you do not tell us otherwise, we understand that your data has not been modified, that you agree to notify us of any variation and that we have your consent to use it for the aforementioned purposes.

We inform you that the data will be processed in a lawful, loyal, transparent, adequate, pertinent, limited, exact and updated way. That is why JOKOSARE SL undertakes to adopt all reasonable measures so that these are suppressed or rectified without delay when they are inaccurate.

According to rights conferred by current data protection regulations, you can exercise the rights of access, rectification, limitation of process, deletion, portability and opposition to the processing of your personal data as well as the consent given for the treatment of the themselves, directing your request to the postal address indicated above or to the email contacto@ludoteka.com.

You can contact the competent Control Authority to file the claim that you think appropriate.

Sending these data implies acceptance of this clause.

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